Reviews

At Empire Autohaus, Inc., we provide each of our customers with reliable, trustworthy car service. We know that each time we work on your car, our reputation in the community is on the line, and we act accordingly. This is why we have such loyal, enthusiastic customers! Let our auto repair professionals show you that you can trust Empire Autohaus, Inc.

AUTO REPAIR ESTIMATES in the South Birmingham, Shelby County area

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Michelle T.
2020 BMW – 3/11/2026
Verified Customer
Empire
Everyone there is awesome!
CM
Cynthia M.
2009 Mercedes-Benz – 3/7/2026
Verified Customer
Top professional service with small town courtesy who places the customer first
When you first enter the business, you are greeted warmly and right away you feel like you are meeting an old friend. I love the calls and explanations you receive before any work is done. You More are also noticed via text. The prices are competitive and you get parts recommend by the manufacturer. I love that it’s a family owned business who take pride in their work. I’ve been a customer for more than 14 years. Superb service. Less
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Steve H.
2010 Volkswagen – 3/5/2026
Verified Customer
Complete and Professional all the time
Very customer centric
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Beth A.
2015 BMW – 2/28/2026
Verified Customer
Great Customer Service
Empire Autohaus was referred to me by Car Care since they do not work on BMWs. They won me over on the first phone call getting information and making an appointment. So very nice and helpful. More Very professional, kept me informed on what I needed to have done other than just a routine service. I knew up front I needed new brakes but I was interested in seeing if they would give me a “list” of other items that needed to be done “right now”….But they did not. They were honest and told me I did not need front brakes just back ones. I highly recommend Empire Autohaus…I will be back!!! Less
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Larry Jenkins
2/22/2026
Verified Customer
We had a great experience with Empire Autohaus, Inc. We couldn’t find anyone willing to work on our 2004 Saab 9-3 convertible, and they were happy to take it on. The car had an oil leak that More needed a valve cover gasket, plus a vibration issue. They diagnosed it, replaced one of the motor mounts, and did a tune-up as well. Everyone was super friendly and easy to work with. They set up a future appointment, let us leave the car, ordered the parts, and had us back on the road the very next day. We’re so relieved to have finally found a shop we can trust for our Saab. We’re very pleased with the service and will definitely be back if we need anything in the future! Less

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